FAQ's

FREE SHIPPING: ➤ to the USA Canada Mexico Australia UK EU for order of $100 USD & up; or $5.99 Flat Rate ➤ to all other international destinations for any order of $250 USD & up. or $5.99 Flat rate We ship to all continents, and to all safe countries. Please check our shipping policy for more information: www.kimlud.com/policies/shipping-policy

We offer FREE SHIPPING: ➤ to the USA, CANADA, Mexico, UK & EU for any order of $100 USD & up; ➤ to all other international destinations for any order of $250 USD & up. Other orders ship for a $5.99 Flat rate We ship to all continents, and to all safe countries. Please check our shipping policy for more: www.kimlud.com/policies/shipping-policy

Shipping times vary depending on your location and the shipping method you choose at checkout. Please refer to our Shipping page for estimated delivery times.

We accept major credit cards, PayPal, and other secure payment methods like Shop Pay, Amazon Pay, Apple Pay, and more. You can find the available payment options during the checkout process.

Yes. WE OFFER FREE SHIPPING FOR: ➤ Any International orders of $250 USD & up ➤ Any USA, Canada, Mexico, Australia, UK & EU orders of $100 USD & up ➤ Flat Rate is $5.99 USD for all other orders. ➤ Read more about our Shipping Policy: https://www.kimlud.shop/policies/shipping-policy/

We offer FREE SHIPPING: ➤ to the USA, CANADA, Mexico, UK & EU for any order of $100 USD & up; ➤ to all other international destinations for any order of $250 USD & up. Other orders ship for a $5.99 Flat rate We ship to all continents, and to all safe countries. Please check our shipping policy for more: www.kimlud.shop/policies/shipping-policy

We sell a wide range of apparel and accessories, including dresses, tops, pants, shoes, bags, and jewelry. Our products are carefully curated to ensure quality and style.

Yes, we offer a range of sizes to accommodate all body types. Our sizes range from XS to 3XL, and we are constantly expanding our size range to be more inclusive.

Our products are unique because we focus on quality and style. We carefully curate our selection to ensure that our customers receive the best products at affordable prices. We also offer a range of sizes to accommodate all body types.

Our apparel and accessories come in a range of sizes, from small to plus sizes. Please check the product description for specific size information.

Yes, we offer returns and exchanges within 30 days of purchase. The product must be in its original condition with tags attached. Please refer to our Returns and Exchanges policy for more information.

We offer a 30-day return policy for eligible items in their original condition with all tags attached and in their original packaging. You must request the warehouse return address as soon as you receive your package and realize you don't want to keep the product. Some products are not eligible for free returns, and shipping and handling fees are not refundable. We cannot accept returns on gift cards, hygiene and beauty products, accessories, free gifts, final sale items, lifestyle products, items with built-in undergarments, swimwear, bodysuits, lingerie, or worn items. Refunds are issued within 10 business days after we receive the returned item. Exchanges are handled through store credits.

Yes, we accept returns and exchanges within 30 days of purchase. Please refer to our return policy for more information.

Yes, we offer a hassle-free return and exchange policy on most of our products. However, some of our suppliers may require the customer to pay for the return. Please refer to our Returns and Exchanges page for more information on how to initiate a return or exchange: https://www.kimlud.shop/policies/refund-policy

Yes, we have a hassle-free return and exchange policy. Please refer to our website for more information on our return policy and process.

Unfortunately, we do not accept returns on lingerie items due to hygiene reasons. Please refer to our size chart and reach out for assistance with sizing before making a purchase.

Click the "My Account" link at the top right hand side of our site to check your orders status.

Click the "My Account" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Click the "My Account" link at the top right hand side of our site to track your order.

Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

Click on top account button > click on create account

Click the "My Account" link at the top right hand side of our site to edit your account information.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Click the "My Account" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.

Please check our refund policy link given in the footer section

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Organic materials are textiles made from plants that have been grown without the use of harmful pesticides, synthetic fertilizers or genetically modified organisms. This results in clothing that is safer for both the environment and people who wear it.

Sustainable fashion is an approach to clothing design and production that takes into consideration the environmental impact throughout the entire lifecycle of the garment. It involves using eco-friendly materials, reducing waste, and minimizing energy usage. Sustainable fashion also aims to promote ethical practices throughout the supply chain.

When dresses are recycled, they are either turned into new clothing items or used to create other products. The fabrics can be re-purposed for things like upholstery, insulation, or other textile-based products. By recycling dresses, we can help to reduce waste and the environmental impact of the fashion industry.

When a dress is labeled as "giving back," it means that a percentage of the proceeds from the sale of that dress is donated to a charitable cause or organization. This may include organizations that support environmental conservation, social justice, or other charitable causes.

Look for labels or tags on the dress that indicate whether it is made from organic or sustainable materials. You can also research the brand or designer to learn more about their manufacturing practices. Many sustainable fashion brands are transparent about their materials and production methods and will have this information available on their website or in-store.

At this time, we do not offer customization or personalization of products. However, we are constantly exploring new ways to improve our products and services.

Our store offers a unique selection of high-quality apparel and accessories at affordable prices. We also prioritize customer satisfaction and offer excellent customer service.

Our products are made of a variety of materials, including cotton, polyester, leather, and more. Please refer to the product description for more information.

Yes, we offer gift wrapping options for an additional fee. Please contact us for more information.

We can be reached: via email at support[@]kimlud.com kimlud.com[@]gmail.com through our contact page at www.kimlud.shop/pages/contact-us/

Our store offers a curated selection of high-quality apparel and accessories that prioritize ethical sourcing and sustainability. We also offer customization options for some of our products. Order tracking, full store credit refund plus 24/7 Support.

We sell a wide range of apparel and accessories, including dresses, tops, pants, shoes, bags, and jewelry. Our products are carefully curated to ensure quality and style.

Yes, we offer a range of sizes to accommodate all body types. Please check our size chart for more information.

➤Product dimensions: SIZE CHART is on the product page or ask for the size chart ➤Fit type? Fitted, relaxed, regular, design-based ➤Is the item run true to size? Size chart-based ➤Are the items pre-shrunk? Design-based ➤How the material affects the fit? Fabric-based ➤ www.kimlud.shop/collections/new-products/

Our apparel comes in a range of sizes from XS to XXXL. Please refer to our size chart for more information.

No, we are an online store only.

Yes, we offer customization options for some of our accessories. Please contact us for more information.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment. Alternatively, you can use this tracker: https://www.kimlud.com/apps/parcelpanel

All items listed on our website are in stock and available for purchase. If an item is out of stock, it will be marked as such on the product page.

Yes, we offer a range of sizes to cater to all body types, including plus sizes up to 5XL for some items in this collection and other collections as well: https://www.kimlud.com/en-fr/collections/curvy-plus-size-xxxxxxxl Also, check out our size charts for more information.

We sell a wide range of apparel and accessories, including dresses, tops, pants, shoes, bags, and jewelry. Our products are carefully curated to ensure quality and style.

We currently offer customization options only for color choices on some wedding dresses, prom dresses, evening dresses, and ball gowns. Ask over the chat or by email after you have placed your order if you can get a different color. We are always looking for ways to improve our offerings and may consider more customization options in the future.

At KIMLUD.COM, we pride ourselves on offering high-quality, ethically sourced products at affordable prices. We also prioritize excellent customer service and strive to create a seamless shopping experience for our customers.

We offer a wide range of sizes, from XS to 3XL, and even up to 5XL for some styles to accommodate and include different body types and preferences.

No! KIMLUD has one unique online store you can visit at: https://www.kimlud.shop/

KIMLUD doesn't have a physical store. KIMLD has one unique online store you can visit at: https://www.kimlud.shop/

Most of our products come in a range of sizes from XS to 5XL. Please refer to our size chart on each product page for specific measurements.

Only a few of our products have a customization option, but not all of them, please ask. We are always looking to expand our offerings in the future. Note that we do not offer customization options for our products that are not designed to be customized.

Many of our products are made with natural materials such as: - cotton, - linen, - silk, - wool, - bamboo, - fur, - leather - hair, - horn, - wood, - minerals, - gems, - stones - oils - incense Please check the product description for specific mix of material information.

We strive to work with suppliers who prioritize ethical sourcing and sustainability. While not all products may be certified, we are committed to making responsible choices. We love organic products.

Yes, we offer gift wrapping services on certain products only, for an additional fee. Please indicate during checkout if you would like your order to be gift wrapped.